Vionic Shoes Reviews

Terrible customer service, difficult to make returns or exchange. This is my first time trying vionic. And now my last. I ordered a size up and wide, and still to small and narrow, the shoe itself looks great if ONLY i could wear them. Cannot get anyone at company to help and my 30 days will be up soon. Very very disappointed! Thats alot of money to drop and never be able wear.

Bought vionic trainers and sandals on vionic Ireland, paid over 100 euro last March, no sign of order and no money back,it's a scam, please can someone take this website down,I don't have much money and suffer bad with planter facitis, I really needed them for work,I am so annoyed 😢

This is not about Vionics shoes either but is about vionicfrance.com. This is also a scam and I have passed the information onto my French bank to take further. I have still not received a reply to my contact with Vionics Uk about whether this is genuine.
I am not stupid and like to think I’m quite savvy and still fell for this. Surely Vionics themselves also need to take action to prevent this happening!

This isn't a review about vionics shoes as such. It's about making people aware that there is no vionicsireland.com or vionicsshoesireland.com it's a scam as I am too painfully now aware! So please do your reviews these websites above look absolutely legitimate and I am usually very wary but unfortunately got caught out this time, it took me 3 days to get through to UK vionics (which is a joke in itself) as on the website it shows numbers for UK and Ireland that's when they told me I'd been scammed as there's no Irish vionics website and that they are trying to take these fraudulent websites down. It's ridiculous that vionics know about them but yet these low life scum are still here everyday scamming people. It's not good enough just saying we are 'trying' to take them down.

I purchased 3 pairs of shoes. One pair the bottom of both shoes came unglued. I wasted a lot of time trying to work the customer service but did not get any help in the end. This is the first review I have ever written for any product. I just want others to know about the poor quality of these shoes

I purchased 3 pairs of shoes as I always do on their website. 1 pair I did not want so I returned it no problem and the other 2 I exchanged for a bigger size. All was seamless until I needed to return the 2 larger sized shoes. You can't submit another return on their site so you're left with calling customer service. They are completely unreachable. After multiple attempts I had to dispute it with my credit card. I'm appalled they conduct business like this. I'm sad to say that while I loved their shoes, I am done with them as a customer. I just can't deal with this.

Worst customer service I’ve ever experienced. You cannot submit a return online, it freezes up, they won’t reply to emails and you can NEVER get through on the phone. I had to dispute the charge on my credit card, which another customer said they did.

This is the only brand I will wear on my feet as they offer perfect support for my flat feet and history of plantar fasciitis. However I am very frustrated by their customer service. They say they can't reply to my email because of the pandemic (05/2022, it's over) and they do not answer their phone. Just a few days shy of the return window of 30 days and I can't reach anyone to see about a possible return even for store credit.

Ordered through the French site and the shoes never arrived. I was fobbed off and they had zero customer service. 2 months later and €100 euros down I still have no order. I feel so let down. Especially as i actually needed these shoes to walk.

I placed an order with Vionics on 10th March 2022 and they claim a delivery in 24 hours. I have neither received the order or tracking information nor refund. I have sent emails to vionics, but no response and no one picks up their customer care number. This is very harrowing experience.